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Do you have any questions? You may find possible answers under FAQ.
For further questions, you can contact me via the contact form.
Free shipping within Germany, in the EU from 120 Euro and worldwide from 150 Euro.
Further information about shipping are here.
PayPal, Visa, MasterCard, American Express, Maestro, Apple Pay, Google Pay, Instant bank transfer with Klarna, Purchase on account with Klarna, EPS bank transfer.
In case you don’t like your goods you can return them within 14 days after receipt.
Detailed instructions on how to return your order are here.
Destination |
Shipping costs |
Shipping method |
|
Germany 2-4 working days |
Free shipping |
DHL Warenpost |
|
EU* 5-10 working days |
7,99 € Shipping costs Free shipping from 120 € |
DHL Warenpost International |
|
Worldwide** < 14 working days |
9,99 € Shipping costs Free Shipping from 150 € |
DHL Warenpost International |
|
For deliveries shipped to non-European countries or non-EU countries, additional import duties, customs clearance fees and possible import sales taxes may apply for certain countries. The amount of the fee depends on the country of delivery. Please check with your local customs for these fees. Unfortunately, the fees cannot be covered by me and must be paid by you. If the package cannot be delivered, you will have to pay the corresponding return and original shipping charges. Please note that for orders deemed delivered or unsuccessful delivery attempts, GEMLY & Co. is not responsible. If the package is refused acceptance, the charges will be deducted from your credit upon return. EU** Worldwide** Should your desired country of choice not be in the above delivery area, then feel free to contact me here in the contact form and together we will find a shipping alternative, so that you also get the pretty GEMLY & Co. pieces.
Returns
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